Timely runs the front desk end to end — appointments, waiting room, check-in and check-out, no-show recovery — with automations and calendar sync built in, not bolted on.
See a demoAppointments get double-booked, the waiting room fills up with no one tracking who's next, and no-shows quietly eat into every provider's day.
Without automated reminders and waitlist backfill, empty slots stay empty — and no one notices until the day is half over.
Patients wait, staff lose track of who's checked in, and providers run behind without a clear live queue in front of them.
A call, a text, a sticky note — every booking channel that isn't in the calendar is a conflict waiting to happen.
Automated reminders and a real waitlist mean an open slot fills itself before I even see the cancellation come in.
Waiting room, checked-in, checked-out — one screen, always current. No more walking the hallway to find out where everyone is.
Every channel books into the same calendar now — phone, web, walk-in. Nothing gets double-booked anymore.
Appointment settings — hours, providers, rooms, booking rules — took an afternoon to configure and just runs now.
Every booking — phone, web, walk-in — lands in one calendar. Timely is built for a front desk that always knows what's coming next.
Every provider, room and channel booking into a single source of truth.
Tele-visits scheduled and tracked exactly the same way as in-office ones.
Move, cancel or rebook a slot without a call or a conflict.
See exactly who's booked where, without a separate spreadsheet.
Waiting room, checked-in, checked-out — a live queue everyone at the front desk can see, so no patient sits forgotten in a chair.
Everyone who's arrived, with wait time tracked automatically.
One tap moves a patient from waiting to with-provider.
Visit closed out and logged the moment the patient leaves.
Flagged automatically and routed straight into follow-up.
Reminders go out on their own, a cancelled slot backfills itself from the waitlist, and no-shows get an automatic rebooking nudge — no one has to remember to do it.
SMS and email reminders timed to actually cut no-shows.
A cancellation offers the slot to the next patient automatically.
A rebooking link goes out the moment a visit is marked no-show.
Build your own triggers on top of the ones that ship by default.
One dashboard for how the front desk is actually running — bookings, wait times and no-shows, every day.
Timely syncs with the calendars and systems the front desk already uses — no double entry, no separate spreadsheet to keep in sync.
Google and Outlook stay current the moment a booking changes.
Appointments and status changes flow straight into your chart.
Timely is a standalone scheduling platform for the front desk: one shared calendar, a live waiting-room queue with check-in/check-out, automatic no-show follow-up, and reminders and waitlist backfill running in the background — with its own sign-in separate from any other product.
Yes — Timely supports HIPAA-compliant scheduling and patient communication, with a signed BAA available on every plan.
No — Timely sits alongside your EHR and calendar, and syncs bookings and status changes straight into them, so nothing has to be entered twice.
Timely is priced per user, per month, with a 14-day free trial and no credit card required to get started.
Get started with an unlimited 14-day free trial — no credit card required.